Night Optics USA offers quick and convenient repair services for all Night Optics brand Night Vision and Thermal Imaging systems. When problems arise, as they sometimes do, you want fast, dependable support! Whether you purchased your device with us direct, from a reseller or second-hand we will do our best to help!
Here is how it works
Contact a Night Optics USA representative by phone:
(714) 899-4475 / (800) 30-NIGHT or via email: firstname.lastname@example.org.
If the problem cannot be resolved over the phone, you will be asked to send your device to our facility for evaluation to:
Night Optics USA 605 Oro Dam Blvd E
Oroville, CA 95965
An experienced technician will diagnose the problem and recommend the appropriate coarse of action.
(i.e. repair or replacement.)
Once a diagnosis has been reached a Night Optics USA representative will make contact with you discuss your options.
Should you elect for repairs to be made, payment will be arranged and the device will be repaired, repackaged and shipped back to you.
Note: If for any reason the device cannot be repaired or the repairs are outside of your budget, the defective item can be returned & we will suggest a comparable replacement from Night Optics USA.