Night Optics USA offers quick and convenient repair services on nearly all Night Vision and Thermal Imaging devices. When problems arise, as they sometimes do, you want fast, dependable support for your device. Whether you purchased your device with us or elsewhere, we will do our best to help!
Here is how it works:
Contact a Night Optics USA representative by phone:
(714) 899-4475 or (800) 30-NIGHT
or via email: firstname.lastname@example.org.
You will be asked to send your device to our facility for review:
15182 Triton Lane, Suite 101
Huntington Beach, CA 92649
An experienced technician will diagnose the problem and recommend the appropriate coarse of action.
(i.e. repair or replacement.)
Once a diagnosis has been reached a Night Optics USA representative will make contact with you discuss your options.
Should you elect for repairs to be made, payment will be arranged and the device will be repaired, repackaged and shipped back to you.
Note: If for any reason the device cannot be repaired or the repairs are outside of your budget, the defective item can be returned & we will suggest a comparable replacement from Night Optics USA.